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Privacy Policy

Last updated: May 2026

Information We Collect

When you contact Treasure Coast Tile & Grout Cleaning LLC for tile and grout cleaning, sealing, restoration, or any related services, we may collect your name, phone number, email address, home address, and details about your tile and grout project. This information is collected solely to provide our services and communicate with you about your estimate or appointment.

How We Use Your Information

We use your personal information exclusively to: schedule and complete your service appointment, contact you about your project, send appointment confirmations and follow-ups, request feedback on completed work, and improve our services. We do not sell, rent, or share your personal information with third parties for marketing purposes.

SMS/Text Message Policy

Program Name: Treasure Coast Tile & Grout Cleaning Service Updates

Opt-In: By providing your phone number directly to our business owner or service technician during or after an in-person tile and grout service appointment, or by submitting a contact form on our website (tctilegrout.com), you consent to receive text messages from Treasure Coast Tile & Grout Cleaning LLC. Consent is obtained verbally at the time of service or electronically via our website contact form. You are not required to consent to SMS messaging as a condition of purchasing any goods or services.

Message Frequency: Message frequency varies. You may receive up to 3 messages per service appointment (appointment confirmation, service follow-up, and/or review request).

Message & Data Rates: Message and data rates may apply. Check with your mobile carrier for details.

Opt-Out: You can opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message and will no longer receive text messages from us.

Help: For help or questions about our text message program, reply HELP to any message or call us at (772) 879-5722.

Supported Carriers: T-Mobile, Verizon Wireless, AT&T, Sprint, and all major US carriers.

No Data Sharing: We do not sell, rent, trade, loan, or lease any personal information collected through our SMS program, including phone numbers and text message content, to any third parties. Your information is used exclusively by Treasure Coast Tile & Grout Cleaning LLC to provide service updates and communications related to your appointment.

Liability: Treasure Coast Tile & Grout Cleaning LLC is not liable for delayed or undelivered messages. Carriers are not liable for delayed or undelivered messages.

Google Ads & Conversion Tracking

Our website uses Google Ads conversion tracking and Google Analytics (GA4) to measure the effectiveness of our advertising campaigns and understand how visitors use our website. When you click on a Google Ad and visit our website, a temporary cookie (GCLID) may be stored on your device for up to 90 days to attribute your visit to our advertising. This data is used solely to measure advertising performance and does not identify you personally. You can opt out of Google's advertising tracking by visiting Google Ad Settings.

Website Analytics

Our website uses Google Analytics (GA4, Measurement ID: G-WM0XYD5YBK) to collect anonymous usage data such as pages visited, time on site, device type, and general geographic location. This data is used to improve our website experience and does not identify individual visitors. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Cookies

Our website uses cookies for essential functionality, Google Analytics, and Google Ads conversion tracking. Cookies are small text files stored on your device that help us understand how you use our website and measure the effectiveness of our advertising. You can control cookies through your browser settings. Disabling cookies may limit some website functionality.

Data Retention

We retain your personal information only for as long as necessary to provide our services and maintain our business records. Customer contact information is retained for the purpose of service follow-ups, warranty support, and maintenance plan communications. You may request deletion of your personal information at any time by contacting us.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Our website is served over HTTPS (SSL/TLS encryption) to protect data in transit. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Services

We use the following third-party services in connection with our website and business operations: Google Analytics (website analytics), Google Ads (advertising), and Netlify (website hosting). Each of these services has its own privacy policy governing how they handle data. We do not share your personal contact information with these services for marketing purposes.

Children's Privacy

Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or your personal data, contact us:
Business: Treasure Coast Tile & Grout Cleaning LLC
Phone: (772) 879-5722
Email: info@tctilegrout.com
Address: Port Saint Lucie, FL 34986
Website: tctilegrout.com